Concierge security

First impressions count and our trained and uniformed Concierge Security Service can provide your business with a member of staff who can communicate with your Customers and colleagues in a way that reflects the positive image you wish to portray.

At B & Kay Security, we ensure that the person entering your business premises is warmly welcomed by our friendly and professional concierge staff who are trained to be able to assist with any enquiries your visitors may have.

We understand that they’re not only representing us but you as well, which is why we train all our concierge security staff in corporate and hospitality security management. When you’re leaving the building, you want to know that it’s in safe and trustworthy hands. Personal safety is of paramount importance to everyone and we’re always going to strive to protect everyone we work for.

When you hire B & kay Security staff, you’ll not only be getting a security team with experience in concierge security, but many other talents. Each member is trained in first aid, telephony duties, front of house and reception skills. Whatever challenges our security team will face, such as encounters with people with no authorised access to the premises, we will do our utmost to protect everyone consistently.

We know that first-class customer service is an essential duty for concierge staff. You want someone who will always be well-presented, courteous and assist anyone and everyone.

Our security team can wear alternative formal guard uniform on request, to fit in to your business’ brand. We also train our concierge security in telephony and reception duties to ensure your business runs smoothly.

Meeting and greeting customers are what our staff will endeavour to always fulfil, no matter how busy the environment or how stressful the day might be. B & Kay security officers keep a constant log of all events for your information and we carry out periodic reviews of these logs to ensure that any further recommendations or service improvements can be put forward following occurrences onsite.

Our concierge security officers are also in regular communication with our 24 hour manned control service both for their own safety and for your reassurance. 

Whatever business you run may that be hotels, Hospitals, Educational Institutions, Offices or Residential Apartments, B & Kay security’s professional and friendly concierge personnel ensure that all your guests and staff remain secure and comfortable.